Video rendering typically takes between 1 to 10 minutes. Times may vary depending on complexity. Each submission generates a video from scratch. You will receive an email notification once your video is ready for download.
What is the quality of your videos?
Paid videos are delivered as professional HD Quality (1080p) or Ultra HD Quality (4K), MP4 video files, ensuring high-quality details without pixelation or artifacts. Preview videos are provided in 360p resolution for quick viewing, sharing and may appear pixelated due to compression and lack of detail.
Where can I download my free or paid video without a watermark?
Free videos can be downloaded directly from the "My Videos" page by clicking on the video and choose "save as...". For purchased videos, a green "Download" button will appear below your video. If the status shows "file not ready to download yet," please wait for the confirmation email. Rendering times may vary based on animation complexity and paid videos takes a few minutes longer due to higher video resolution. If your paid video is not available after 15 minutes, please get in touch with us.
What does the license include and where can I use my video?
Your license allows unlimited use of your videos worldwide across all media platforms, including online, social media, games, broadcast, digital signage, point of sale, and e-billboards. You may publish, sell, screen, and distribute your videos without any restriction.
Why do I need to sign up to use the service?
Creating a personal account with your email and password is required. This enables us to securely render and deliver your videos. Your privacy is fully protected, and we use your email solely to notify you when your video is ready.
Why should I upload a high-resolution logo?
High-resolution logos ensure that your animations appear sharp and professional, even when displayed at large sizes. For HD or 4K output, we recommend using PNG files with a transparent background. You may also upload JPG files. Regardless of resolution, the visual size of your logo in the video will remain consistent.
Can I change the color of my logo using the color correct slider?
No, logo colors cannot be adjusted within our platform. Please make any color changes to your logo prior to uploading it.
